[jlee79]

I performed those actions but don't see it in my library.

Can you please explain what you mean by this? Are you saying you can't find the .msb file when using the file browser, so you can't select it? Or are you saying that you restored the backup file successfully but aren't seeing something you are expecting in the library? Where did you save the .msb file on the device?

Thanks,
Mike

The problem is solved: evidently when I downloaded the dbase originally, it didn't download properly. Last night I downloaded Samsung Flow and used it to download the file again and this time the backup and restore actions were no problem. Thank you so much for all of your help; I really appreciate all the time and effort you put into troubleshooting!